Friday, May 31, 2013


Greetings, everyone! Today's word can have so many meanings, can't it? I instantly think of "looking forward to something." For example, I have been patiently awaiting installation of our new fence and landscaping and ... ta da! Here it is :-)  It's not as high as we would prefer (community restrictions), but we love the look of it, the openness of it, and the way it highlights the beautiful flowers...

On the other hand...we filled out doggie adoption papers on May 21, but it appears our anticipation is misguided. It seems the doggie we were trying to adopt may no longer be available. I really felt this was "the" one for us. I could actually picture her following me around the house. Alas, it was apparently not meant to be.

BUT, I am anticipating some really fun things coming up in my work in the next few months - one is the Servant Leadership workshop in Chicago in June for the ALA conference (sponsored by ASCLA). That will be jam-packed with great information to help the participants learn and grow in their leadership styles. I hope they're anticipating it as much as I am! And while I'm there, I'll be meeting up with some of my favorite clients - a very good reason to anticipate a visit to the Windy City!

And this week, I found out I'll be "touring" the state (Florida), conducting some mini-workshops on refreshing and renewing yourself at work. That should be lots of fun and I'm really looking forward to it. I've teased potential participants by hinting about a special surprise I'll have for them. Shhhhhhhhhhh, I can't tell anyone - then they wouldn't have as much to anticipate, would they?

Whether it's a special get-together over the summer with friends or family, a good book you've been looking forward to reading, trying out some new recipes on the grill, a new project you've been dying to delve into, or a relaxing vacation (that's coming in October!),anticipation is good for the soul.

What are you looking forward to? Think about it and drop me a note - I love hearing from you!


Friday, May 17, 2013


Greetings everyone! Today's word is brought to you courtesy of one of my new workshops ;-)... "Servant Leadership."

Today's picture is brought to you by a good friend who kindly helped me celebrate my graduation by hosting a dinner for me. Yes, that is a "cupcake tower" and yes, those cupcakes were as good as they look (and really cute, too, in UF's orange and blue colors!). Sandy is the epitome of a great hostess - she has such a willingness to serve others and seems to thoroughly enjoy creating an "experience" for everyone - and as you can see, she is quite successful!

As I thought about today's word, I thought about how many different ways there are to serve - and how all of us can find our "serving" niche if we look around us. Perhaps you heard about the server at a Steak 'n' Shake this week who received a $446 tip. One of her regular customers witnessed other customers giving her a hard time, so the regular customer decided to make her day by leaving a huge (make that enormous!) tip. So...who was doing the real "serving" here? I think the customer actually served in a more memorable and meaningful way - not because of the amount she left, but because of the thought behind it. The server made the statement to an interviewer that "I didn't think I was worth $400, but apparently she does."  WOW.

Just think how each of US can serve others through our words and deeds - and it doesn't have to cost a cent. Yet we can make them feel so much better about their own worth. The next time you eat out - or go to a retail store - or a bank - or just about anywhere where someone is serving YOU, take notice of their name badge, look them in the eye, use their name, and comment on the good service (or pleasant smile or...). You will see a visible difference in the way they respond to you after that brief interaction.

Please don't take this to mean we are to be manipulative to get people to respond differently. That's not my intent at all. My intent is to help YOU see how you can serve in lots of different ways. can you serve this week?
  • Look at a "server" as a human being?
  • Pick up someone's mail while they're out of town?
  • Take someone the extra serving of lasagna you prepared?
  • Stop and wait while someone crosses in front of you?
  • Let someone go ahead of you in the grocery line?
  • Pick up something that has fallen onto the floor at the department store?
  • Drop someone an email to let them know you are thinking of them?
  • Pick up that old-fashioned phone and actually CALL them?  ;-)
  • Do a family member's chore for them today?
  • Offer to help a co-worker finish up a project?
  • Blow the leaves off of your neighbor's front porch?
  • Bring the newspaper from their driveway to their front door?
I know you'll find lots of ways to serve others this week - and I know you'll find that it brings a bit of sunshine into your day, too! Drop me a note and let me know what you come up with!


Friday, May 3, 2013


Hi everyone! You might think the title of this post relates to the picture (graduation day, April 14, 2013 - YIPPEEEE!!!) and I guess it could certainly pertain to that. I hope I gained some knowledge over these many months of school work, team meetings, and class time!

But the reason the word "knowledge" came to mind is that I spent some time with a friend yesterday who is a wealth of knowledge (actually, he has a lot of knowledge about wealth, too - he's a wealth management consultant! Alas, I have no need for his services, lol). Whenever I speak with him, we always get into some really interesting discussions and I walk away having learned something new - or at least affirming something I already have strong feelings about. Don't you love it when that happens??

Yesterday we talked about leadership. Since Bryan studies words, he mentioned that leader comes from "lea" = path and "der" = finder. So a leader is a pathfinder. How cool to know that what I've been telling people for years as my own opinion is also traceable back to the roots of the word "leader!"

Something I think people can miss, though, is that you don't have to have a corner office, a gaggle of employees, or a fancy-schmancy title to be a leader. You don't even have to have a job. People in all walks of life, at every level, and those who are not technically employed, can still be leaders.

You can lead people to have a good attitude - by exhibiting one yourself.

You can lead people to take a good look at their negativity by being the person who keeps a positive outlook on things.

You can lead people to act with integrity - because you set the example.

You can lead people to feel good about themselves by being an encourager.

You can lead others to be accountable for their own actions by not allowing them to make excuses for bad behavior. now have new knowledge of yourself as a leader. What will you do with this knowledge? How can you show your leadership in the next 30 days? Let me know!